Privacy policy
Last updated November 8, 2026
This policy explains what Clubbly (“we”, “us”) collects when you use the Clubbly app and clubbly.app, why, and the choices you have.
Who we are
Clubbly is operated by Narvaez Dev LLC. Contact: hello@clubbly.app.
What we collect
- Account details. Venue staff create an account with an email address. Guests can reserve without creating a full account; we use an anonymous guest session in the app.
- Reservation details. Venue, date and time, table, party size, notes you add, and the contact details (such as name, email or phone) you give for a booking.
- Payment information. Card payments are handled by Stripe. Your card number goes to Stripe, not to us. We store references such as a Stripe customer ID and the card brand and last four digits so you can reuse a saved card.
- Location (optional). If you allow it, the app uses your approximate location while it is open to show clubs near you. You can decline and still use the app.
- Notifications and calendar (optional). If you allow push notifications we store a device token to send reservation updates and reminders. If you allow calendar access, the app can add your reservation to your calendar.
- Technical data. Device type, app version and error logs needed to run and secure the service.
How we use it
- To create, confirm, change and cancel reservations, and to show venues the bookings made with them.
- To take payments, including table minimums, booking fees, tips and any no-show or late-cancellation charges described in the Terms.
- To send reservation confirmations, reminders and receipts by email or notification.
- To keep the service secure, prevent fraud and fix problems.
We do not sell your personal information and we do not use it for third-party advertising.
Who we share it with
- The venue you book with, which sees your reservation and contact details so it can host you.
- Service providers that run Clubbly for us: Stripe (payments and venue payouts), Supabase (hosting and database), and our email and push notification providers.
- Authorities where the law requires it.
How long we keep it
We keep account and reservation records while your account is active and for as long as needed for accounting, disputes and legal obligations, then delete or anonymise them. Financial and reservation records are kept for up to 7 years.
Your choices and rights
You can turn off location, notifications and calendar access in your device settings at any time. You can ask us to access, correct or delete your personal information by emailing hello@clubbly.app. If you are a California resident you have rights under the CCPA/CPRA to know, access, correct and delete your personal information and to opt out of its sale or sharing; we do not sell or share it. We will not discriminate against you for exercising these rights.
Security
Data is sent over encrypted connections and access is limited to what is needed. No system is perfectly secure, so we cannot guarantee absolute security.
Age
Clubbly is for people aged 21 or older. We do not knowingly collect data from anyone under 21; if you believe we have, contact us and we will delete it.
Changes
If we make material changes we will update the date above and, where appropriate, tell you in the app.
Contact
Questions or requests: hello@clubbly.app.